AI Customer Support & Chatbot
An AI assistant that answers customers, captures leads and hands over to a human when needed.

What needed solving
Small teams lose time and leads answering the same questions repeatedly across channels.
Built for: teams that repeat the same questions, tasks and hand-offs and want to save time without losing human control.
What we built
A chat interface with an AI assistant, lead cards, conversation history and clear escalation to a person.
What is inside
- ✓Customer chat interface
- ✓AI assistant replies
- ✓Lead management cards
- ✓Conversation history
- ✓Escalation controls
A look at the product
Click an image to enlarge it.

From idea to launch
- 1
Understand
We map how teams that repeat the same questions, tasks and hand-offs and want to save time without losing human control work today and what customer chat interface has to achieve.
- 2
Design
Wireframes and a clickable layout for customer chat interface and ai assistant replies are reviewed with you before build.
- 3
Build
Iterative delivery of lead management cards, conversation history, escalation controls with regular progress updates and demos.
- 4
Launch & support
Testing, deployment, handover documentation and optional ongoing maintenance.
With a similar project
- ✓A working AI workflow connected to your tools and data
- ✓Human hand-off and review points where accuracy matters
- ✓Prompt, rules and workflow documentation
- ✓Guidance on data privacy and what is sent to AI providers
AI output can be wrong, so we design review and escalation steps instead of promising perfect answers.
Quick answers
Can this be customised for my business?
Which technology will you use?
Do you provide a demo or walkthrough?
Will I get support after launch?
Related projects

AI Assignment Writing Platform
A writing web app that helps structure assignments with an outline, editor and AI assistant.

AI Workflow Automation Platform
A visual builder to connect business tools and automate repetitive steps.

Private Enterprise AI Assistant Portal
A private AI assistant that answers from internal documents inside an access-controlled workspace.